Suruhanjaya Pengangkutan Awam Darat (S.P.A.D),
Block D, Platinum Sentral, Jalan Stesen Sentral 2,
Kuala Lumpur Sentral, 50470 Kuala Lumpur.
You can also lodge your complaint via the the link below.
- For complaints that can be resolved immediately, SPAD will notify the complainant after an action is taken
- The time taken for investigation may vary from case to case
- Depending on the severity, the process of the case may take less than 30 days
- Click here to see the list of actions that can be taken against drivers/ operators
- Frequently Asked Questions
You may reach SPAD via these channels :
Type : SPAD Aduan <your complaint>
Send to : 15888
- SPAD Complaint Management at Kelana Jaya
- SPAD Enforcement offices at terminals
- SPAD state offices