Official Suruhanjaya Pengangkutan Awam Darat (S.P.A.D.) Website

1 800 88 7723 Aduan / Contact SPAD
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Headquarters Address


Suruhanjaya Pengangkutan Awam Darat (S.P.A.D),
Block D, Platinum Sentral, Jalan Stesen Sentral 2,
Kuala Lumpur Sentral, 50470 Kuala Lumpur.

You can also lodge your complaint via the the link below.

  1. For complaints that can be resolved immediately, SPAD will notify the complainant after an action is taken
  2. The time taken for investigation may vary from case to case
  3. Depending on the severity, the process of the case may take less than 30 days
  4. Click here to see the list of actions that can be taken against drivers/ operators
  5. Frequently Asked Questions



Should you have any questions or would like to lodge a complaint, please contact SPAD immediately.

You may reach SPAD via these channels :

Aduan SPAD / Hotline
Type : SPAD Aduan <your complaint>
Send to : 15888
Walk in:
  • SPAD Complaint Management at Kelana Jaya
  • SPAD Enforcement offices at terminals
  • SPAD state offices

Contact SPAD