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GOVERNMENT’S INITIATIVE ON PUBLIC TRANSPORT RESULTS IN INCREASED RIDERSHIP

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Monday, 9 October 2017

MEDIA STATEMENT

GOVERNMENT’S INITIATIVE ON PUBLIC TRANSPORT RESULTS IN INCREASED RIDERSHIP

6 October 2017: Since 2010, the Government invested heavily in improving public transport infrastructure under the Urban Public Transport (UPTNKRA. The modal share of public transportation within the Greater KL/Klang Valley in 2010, was only at 10%.  Guided by the National Land Public Transport Master Plan (NLPTMP) established in 2013, we have set ambitious goals to achieve a modal share target of 40% for land public transport in urban areas by 2030.  With concerted effort, in 2015, the modal share had grown to 20%, marking a significant progress. 

In 2015, an urban rail fare review exercise was undertaken as it had not been reviewed over the past 19 years. The immediate impact was a decline of 9% in ridership in 2016, however this normalised with a significant pick up of 12% in ridership in 2017 i.e from 570,021 to 638,605. This numbers does not include the MRT Line ridership. The full opening of the MRT Line 1 alone, recorded a daily ridership of 101,024.

Daily Ridership for Urban Rail on upward Trend: 2016 vs 2017 (Pax/Daily)

Rail Service

Jan-Dec 2016

Jan-Aug’ 2017

Percentage increase/decrease

LRT Kelana Jaya Line

215,855

271,250

26%

LRT Ampang Line

161,729

184,931

14%

KTM Komuter

108,023

103,074

-5%

KL Monorail

60,083

53,337

-11%

KLIA Transit

17,719

19,420

10%

KLIA Ekspres

6,612

6,593

-0.3%

Total (without MRT)

570,021

638,605

12%

MRT * Full Line Opening

-

101, 024

-

Total (with MRT)

 

739,629

30%

 

The LRT Kelana Jaya Line led the growth, with an increase of 26% or 271,250 daily ridership for the said period in 2017 compared to 215,855 in 2016.

Adding to this growth was the LRT Ampang Line which recorded an increase of 14% which translated to 184,931 daily ridership in 2017.

The KTM Komuter services has suffered a dip in ridership in 2017 due to the Klang Valley Double Track (KVDT) rehabilitation project, which saw the frequency impacted. This reduced the average daily ridership by 5% to 103,074 in 2017 compared to 108,023 in 2016.  However, we expect ridership to stabilise and pick-up once the KVDT rehabilitation work which covers the upgrading of track and signaling systems is completed in 2019 to modernize the 42km KTM Komuter network.

In the case of the KL Monorail ridership, the numbers have also hit a downtrend in 2017 with a reduction of 11% compared to 2016 bringing ridership to 53,337 due to the removal of the 5 four- car Monorail train sets due to safety concerns which resulted in reduced frequency. Prasarana is taking the necessary actions to resolve this technical issue in stages.

Commuting via public transport today has also become relatively cheaper than owning a car, especially if one factors the cost of ownership, insurance, road tax, maintenance and related expenses including parking, fuel, toll and not to mention unproductive hours spent in traffic. For example, a commuter can take an MRT Feeder bus to the Sg Buloh station for RM1 and take the MRT to Pasar Seni for RM3.70 and switch to an LRT ride to KLCC for RM2.10, at an affordable RM6.80, one way. This does not take into account the further reduction on Touch ‘n Go and 50% concession rates enjoyed by students, senior citizens and the disabled.

The Customer Satisfaction Index (CSI) an independent survey carried out by SPAD indicated that 84% of respondents are satisfied with the urban public transport in 2016, an increase of 10% from 2015. These findings reflect the Government is on the right track in planning and implementation of initiatives under the National Land Public Transport Master Plan.  To continue to attract more ridership by making transit more seamless, SPAD will soon launch the Journey Planner in quarter 4, 2017 and implement the integrated ticketing system by 2019.

The Greater Kuala Lumpur/ Klang Valley’s record of delivering its recent public transport projects on-time is testament to the forward planning process now in place. Many high impact projects are being delivered, and we are making big changes to people's lives from the position we were in 10 years ago. Moving forward, the Government remains committed to ensure that our longer term plans to improve the bus network, and increase the rail capacity on the existing lines progresses well with projects such as LRT3, MRT 2 and the upcoming MRT 3.

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