Long wait *
Long wait - Yes
Long wait - No
Expensive fare *
Expensive fare - Yes
Expensive fare - No
Traffic congestion *
Traffic congestion - Yes
Traffic congestion - No
No clear route information *
No clear route information - Yes
No clear route information - No
No or lack of safety & security *
No or lack of safety & security - Yes
No or lack of safety & security - No
Unpresentable bus personnel *
Unpresentable bus personnel - Yes
Unpresentable bus personnel - No
Old and uncomfortable buses *
Old and uncomfortable buses - Yes
Old and uncomfortable buses - No
No facilities provided for OKU *
No facilities provided for OKU - Yes
No facilities provided for OKU - No
Inconvenient bus stops/ terminal locations *
Inconvenient bus stops/ terminal locations - Yes
Inconvenient bus stops/ terminal locations - No
Trips do not follow schedule *
Trips do not follow schedule - Yes
Trips do not follow schedule - No
Lack of catchment area *
Lack of catchment area - Yes
Lack of catchment area - No